Frequently Asked Questions
Find answers to common questions about our services.
General
What areas do you serve?
We serve all of South Florida and Central Florida, including Miami, Fort Lauderdale, West Palm Beach, Boca Raton, Deerfield Beach, Orlando, Tampa, Jacksonville, and surrounding areas.
Are you licensed and insured?
Yes, Alpha One HVAC & Refrigeration is fully licensed and insured in the state of Florida. We carry comprehensive liability insurance and workers' compensation coverage.
Do you offer free estimates?
Yes, we provide free, no-obligation estimates for all installation and replacement projects. Diagnostic fees may apply for repair calls but are waived if you proceed with the repair.
What brands do you work with?
We service and install all major brands including Carrier, Trane, Lennox, Rheem, Goodman, Daikin, York, Mitsubishi, Fujitsu, and American Standard.
Services
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency HVAC and refrigeration service. Call (561) 768-8119 any time for emergency assistance.
How quickly can you respond to a service call?
We offer same-day service for most calls and aim to respond to emergencies within 1-2 hours in our primary service areas.
Do you service commercial properties?
Yes, we provide comprehensive commercial HVAC and refrigeration services for restaurants, offices, retail stores, condominiums, and more.
What types of refrigeration do you service?
We service walk-in coolers, walk-in freezers, display cases, reach-in units, ice machines, and other commercial refrigeration equipment.
Costs & Financing
Do you offer financing?
Yes! We offer flexible financing options including 0% APR for qualified buyers and payments as low as $199/month. Ask us about options during your free estimate.
How much does a new AC system cost?
Costs vary based on system type, size, and home specifics. We provide free estimates tailored to your needs. Financing options make new systems affordable for most budgets.
Are your prices competitive?
We offer fair, competitive pricing with complete transparency. We provide upfront quotes so you know exactly what to expect before any work begins.
Maintenance
How often should I have my AC serviced?
In Florida, we recommend bi-annual maintenance — once in spring before cooling season and once in fall. At minimum, annual service is essential.
What does a maintenance plan include?
Plans include comprehensive inspections, filter changes, coil cleaning, refrigerant checks, electrical testing, and performance reports. Plus priority scheduling and repair discounts.
Can maintenance really extend my system's life?
Absolutely. Regular maintenance can extend HVAC equipment life by 5-10 years and prevent up to 95% of emergency breakdowns.
Still Have Questions?
Our team is happy to help with any questions you may have.